Resume

Joshua Morden


Summary

Results-driven IT Manager with experience in managing enterprise IT systems and developing IT strategic goals. Skilled at multitasking and prioritizing projects to manage, upgrade, and repair multiple aspects of a corporate IT infrastructure. Uses a budget-conscious approach to deploy fiscally responsible IT solutions. Team player and articulate communicator.

Skills

  • Systems: Windows Server, Active Directory, DHCP, DNS, NPS
  • Networking: WatchGuard and SonicWall firewall, Cisco switches, Ubiquiti router and Unifi AP’s
  • PowerShell
  • Virtualization: Hyper-V & VMware
  • VOIP phone systems: ShoreTel and FreePBX/Asterisk
  • Office 365
  • Backup Solutions: Veeam & Backup Exec
  • Advanced Android and iOS (including rooting and flashing custom ROMs on Android devices)
  • Apple MacOS


Professional Experience

IT Manager, Fred Rogers Productions
2016 – Present
·         Manage day-to-day operations of the company's IT infrastructure and regular maintenance and backup.
·         Collaborate with the Chief Operating Officer to create the annual IT strategic plan to fulfill the company's mission statement.
·         Directly manage IT projects for deploying new IT solutions including server, storage, and VOIP systems.
·         Completed the company's transition from physical to virtual servers in VMware and Hyper-V.
·         Streamlined maintenance operations with remote deployment software and PowerShell scripts.
·         Collaborated with the Chief Operating Officer and Asset Manager to evaluate and deploy a  digital asset management system to inventory and catalog the company's media assets.

Network Technician, Pittsburgh Theological Seminary
2014 – 2016
·         Provided all A/V services for campus events.
·         Migrated WSUS Server 2003 to Server 2012.
·         Evaluated and deployed a new digital signage system for the entire campus.

Education

·         Master in Business Administration, California University of Pennsylvania (2016)
·         Bachelors of Science in Biology, Duquesne University (2011)

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